Published Date: 15th April 2018
Effective Date: 1st May 2018
Red Recharge App allows you to input information about you directly into the App and collects certain information programmatically when you register for Red Recharge Services, when you install and use the App on your device, and when you use the Services as described in more detail below. Such information may contain personal,personally identifiable information or sensitive personal data or information.
Personally Identifiable Information (“PII”) is information that can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual. Red Recharge collects PII from you when you voluntarily provide it to us, in instances in which you must provide such information to use features of the Services, and programmatically when you install the App, and when you visit websites of our partners. Red Recharge may collect this PII from you through various channels, including, but not limited to, through your voluntary submission of information to the Services, through requests initiated by you through the Services, and through communication with third parties. Red Recharge will collect sensitive personal information or data if and only if you voluntarily provide such information through Red Recharge apps or services.
Our primary goals in collecting information is to provide you with the services made available through the Apps and websites, including, but not limited, to communicate with you, and to manage your registered user account, if you have one, and to improve the Services. Here is the PII that Red Recharge may collect from you:
Any information that you voluntarily submit/input to the Services and information collected programmatically when you install the App, for example:
a.First and last name; b.Email address(es); c.Mobile and other phone number(s) d.Date of birth; e.Location; f.Contacts; g.Preferences; h.Your mobile device information, including, without limitation, device type, ID, model number, operating system, application, and related information; i.Payments you make using the App; j.Payment information, including credit/debit card or other payment account information; k. Any documents submitted as proof of identity or to fulfil any other requirements; l. Other required account or other information to utilize the service. m. Your MAC and/or IP address.
Where possible all information is collected and transmitted through secure connections. Your contact and payment information is always submitted and payment is processed through a secure connection.
Red Recharge uses your PII and Non-PII to provide you with and bill you for the Services, to communicate with you, to identify and fix problems with the Services, to update you on changes to the Services, to communicate with you concerning your account, if applicable, and to update you on Red Recharge’s services offered through the Services or the services of third parties. We use this information to make the Services easier for you to use, for example, by eliminating the need for you to repeatedly enter the same information. We also use this information for auditing, research and analysis purposes so that we are able to maintain, protect, and improve the Services and ensure the technical functioning of our network.
You further authorize the following uses:
Red Recharge’s infrastructure consists of servers deployed at multiple datacenters that are owned and operated by our partners or us. All information collected in connection with the Services resides on this network of servers and/or on your device. Much of your information is stored on your device and is subject to the security and privacy policies of your device and storage providers. If Red Recharge is using a vendor, all data storage by the vendor is consistent with the vendor’s policies. All data storage by Red Recharge of your PII or Non-PII may be stored and processed on computers located outside of your country, and through your use of the Services you unequivocally consent to the processing and storage of your information outside of your own jurisdiction within. You understand and agree that Red Recharge may continue to store your information after you cease use of the service or disable your use of, access to, or otherwise of the App. All your information is stored in encrypted format using commercially reasonable approaches.
In order to improve usability and experience Red Recharge may store your private information on your personal device for subsequent retrieval and use for form submissions, payments and other transactions. Red Recharge takes commercially reasonable care to encrypt this information on your device with passwords or other secrets supplied by you. Such information stored on your personal device is subject to security offered by your device, operating systems and other components. You understand and agree that Red Recharge cannot be held responsible for any compromise of access to your personal device, for loss of information, theft or for any exploits or logic attacks on your device through malware or other software or hardware that is outside the control of Red Recharge’s services.
Though we undertake commercially reasonable efforts to protect your personal and personally identifiable information, no software or service is completely safe. Accordingly, you provide all such personal or personally identifiable information at your own risk.
RGIN may share or disclose non-private, aggregated or otherwise Non-PII in the aggregate with third parties. This information does not identify you individually.
You may contact RGIN with any requests regarding your information, but RGIN reserves the right to act or not act upon such requests.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You may decline to submit personal and personally identifiable information to any of our services, in which case we may not be able to provide those services to you.
If, at any time, you prefer not receive communications from RGIN, simply follow the unsubscribe options that may be available at the bottom of each such communication or contact us directly. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive our emails for up to ten (10) business days as RGIN processes your request.
When you use the Services, RGIN makes good faith efforts to provide you with access to your PII and to correct this data if it is inaccurate.
We have a strict No-Spam Policy prohibiting the use of any data collected to send spam communications. We will not sell or share any contact information to third parties.
The Services are not intended for or directed to users under the age of thirteen (13), and Red Recharge does not knowingly or intentionally collect personally identifiable information from children under the age of thirteen (13) or other minors. Where appropriate, Red Recharge takes reasonable measures to determine that users are adults of legal age and to inform minors not to submit such information to the Services or in response to advertisements. If you are concerned that personal information may have been inadvertently provided to or collected by Red Recharge, please contact us immediately so appropriate steps may be taken to remove such information from Red Recharge’s database.
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